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FAQs & Contact Us


Frequently Asked Questions

Can you recycle Quality Street®?

- Tub: Recycle with your plastics at home.
- Tin: Recycle with your tins at home.
- Pouch: Flexible plastics can now be recycled at some retailer stores.
- Carton: Recycle with your cartons at home.
- Foil wrappers: Scrunch foil wraps into a fist sized ball with other foil.
- Paper Wrappers: Scrunch new paper wraps into a fist sized ball with other paper or put into a paper envelope.

Are Quality Street® Dairy Free?

No, for more allergen information visit our product page.

Are Quality Street® Vegan?

No, for more allergen information visit our product page.

Is your tin in John Lewis the same size as previous years?

Yes it’s 1.2kg which is the same size as last year.

What is the range / offering that is available in John Lewis stores?

We have a really exciting range available for Quality Street in participating John Lewis stores this year including the return of Coffee Creme as a limited edition flavour. Keep an eye out for further announcements later in September.

How many characters can you use on personalisation?

You can personalise your street name with up to 9 characters, from the A-Z alphabet.

(NOTE: no special characters or numbers)

Does the Limited Edition Coffee Creme contain gluten/is it vegetarian?

The standard Quality Street range is still gluten free. It is suitable for vegetarian, celiac, halal and kosher diets. Not suitable for vegans. The Limited Edition Coffee Creme sweet may contain nuts and peanuts.

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