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Terms and Conditions


Applicable version with effect from 1st October 2020


The following are governed by these General Conditions of Sales: all orders placed by individuals, referred to as “you” or “customer”, with Nestlé UK Ltd. (registered in England & Wales with company registration number 00051491 with registered office at 1 City Place, Gatwick, England, RH6 0PA and VAT registration number GB 169562721), referred to herein as “QUALITY STREET ” or "we", "us" or "our", on the Website (“Orders”), for any and all QUALITY STREET branded products (each a “Product”).

Before using the QUALITY STREET website and associated webpages (the “Website”) and/or placing an order, we kindly ask you to carefully review all the terms included in the present General Conditions of Sales together with the Privacy Policy and the Website Terms of Use and any additional conditions that may appear on the Website from time to time such as during promotions or campaigns.

Each order placed with QUALITY STREET or any of its affiliated companies shall be governed by the present General Conditions of Sales. Unless otherwise provided in the present General Conditions of Sales, they shall apply to the exclusion of all other conditions.

Our General Conditions of Sales may be modified from time to time by posting a new dated version on this Website. You are invited to read our General Conditions of Sales on a regular basis to be informed of these modifications. You will be subject to the General Conditions of Sales in force at the time you order Products from us, unless any change is required to be made to these by law or governmental authority (in which case it will apply to orders previously placed by you). You may exercise your right to cancel if you are not happy with the changes as they apply to your order.

You can download, save and/or print a copy of your order receipt confirmation email and these General Conditions of Sales for your records.

Any order placed through this Website can only be delivered within the United Kingdom of Great Britain and Northern Ireland. We regret that we cannot deliver elsewhere.

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