FAQs

General Questions about the Promotion

  1. How do I enter the Quality Street 75th Birthday Promotion and see if I’m a winner?
  2. Do I need an email address to participate?
  3. Why do you need my email address?
  4. Do I need a postal address to enter?
  5. What personal information is required to enter?
  6. Do I need a mobile phone to enter?
  7. Do I have to be of a certain age to enter?
  8. Who is eligible to enter?
  9. How long will the Promotion last?
  10. What prizes are available as part of the Promotion?
  11. How will I know if I’ve won a prize?
  12. I have won a prize, what happens next?
  13. I want to swap my prize, can I do this?
  14. I don’t have a printer, can I still enter the Promotion?
  15. I am concerned about getting unwanted emails if I register with the Promotion.

Unique Code Questions

  1. Which products are featured as part of this Promotion?
  2. I can’t enter my unique code.
  3. I can't read my Code - what do I do?
  4. How many times can I enter my code?
  5. I entered my code wrong, what do I do?

Account Questions

  1. I want to change my email address but can’t?
  2. I have forgotten my login details.
  3. I need to change some information that I entered for registration.
  4. How do I delete my account?

Website Questions

  1. What is the verification code for?
  2. Do I need to install a Macromedia Flash Plugin if I enter online?
  3. I am unable to install the Macromedia Flash Plugin. What can I do?
  4. What are Cookies?
  5. Why are Cookies used on this website?
  6. Can I switch them off?
  7. Are my details secure on this website?
  8. What is the minimum browser requirement for this website?